Service Manager

Part time Hourly Based on Experience

Requirements

1 year of experience

Job details

Who We Are

Azhar Kitchen & Bar is a neighbourhood gathering place for soulful Middle Eastern-Mediterranean-inspired food and drink — hand-made and fire-cooked. With a wood-fired grill at the center of the open kitchen, expect a transporting taste of Old-World cuisine with imaginative twists in an intimate space that will quickly feel like your own.

 

The Scope of the Role and Responsibilities are as follows:

 

Curate an Awesome Guest Experience

·      Follow and enforce systems to ensure consistency in product and service

·      Touch tables and build rapport with Guests and perform quality investigations

·      Maintain Pristine Service Area

·      Perform guest recovery when necessary

·      Give wine and food pairing recommendations and support service

Create a Supportive, Safe and Growth Oriented Work Environment

·      Foster an environment of happy people making people happy

·      Conduct Pre-Shift meetings

·      Audit Staff performances and give in the moment feedback

·      Work Safely in accordance with Health & Safety Act

·      Maintain a high level of team member knowledge of cultural ingredients, dishes, and beverages.

Manage Daily Operations

Perform Comps, Voids and other POS functions

·      Employee Scheduling

·      Ensure restaurant is staffed to maintain optimal profit margins

·      Check and count inventory, order FOH Supplies

·      Inspect and sign for incoming orders

·      Open/Close restaurant in accordance with daily checklists

·      Follow and Enforce Company Policies and Procedures

·      Cash handling & reconciliation – balance tills, provide due-backs

·      On-going development of product knowledge; keeping up with industry trends

·      Use strategic thinking when collaborating with GM on new systems and processes

 

Skills / Experience

• Passionate, Positive and Approachable
• Minimum 1 Year Supervisor/Lead Server/Lead Bartender Experience in a comparable business

• Intermediate to Advanced wine and beverage knowledge
• High level of elevated service standards
• Strong Leadership and Communication Skills
• Valid Smart Serve Certification

 

What We Offer

As we view all of our team members are an extension of the Gusto 54 family, we are excited to offer a competitive compensation package including:

·      A comprehensive health insurance and wellness benefits program, powered by League

·      24-7 access to a health concierge and discounted memberships to wellness-driven products

·      Discounted dining privileges at all of our restaurants

·      Consistent schedule and safe, positive work environment

·      Access to regular training and development programming

 

Gusto 54 is an equal-opportunity employer and encourages a diverse working environment. We prohibit discrimination based on legally protected classes in accordance with applicable federal, provincial and local laws including ethnic origin, religion/belief, disability, age, sexual orientation and gender identity/gender expression. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

 

Kindly note, candidates selected for further consideration will be contacted.

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